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FAQs

  • I CAN'T COME, CAN I HAVE A REFUND?

    Sorry to hear that! If you purchased tickets on our website, refunds are not available unless the event is cancelled, postponed, or drastically changed (ie, a different headliner is chosen).

    If you purchased elsewhere, please check with your ticket provider. Many ticket sellers provide insurance for your purchases.

    If you purchased booking protection through another ticket seller, please contact your ticket provider as we have no control over their processes.

  • CAN I CHANGE TO A DIFFERENT DATE?

    This is really hard to accommodate as we sell the full capacity of most of our venues and the dates tend to sell out quickly. Unfortunately, this means it’s nearly impossible to allow people to switch dates.

  • CAN I SELL MY TICKETS TO SOMEONE I KNOW?
    This is generally okay – BUT, please check with your ticket provider to ensure they have no restrictions on resale tickets.
     
    If you purchased tickets on our website, then you may resell the tickets. (We reserve the right to change this at any time, so if this option is abused, we will stop allowing resales.)
  • WHAT ABOUT ACCESSIBILITY?

    Please contact venues directly with any accessibility concerns. Venues are responsible for all accessibility. Most, if not all venues have accessibility options.

  • IS YOUR SHOW EPILEPSY-FRIENDLY?

    We cannot guarantee that the show is appropriate for anyone with epilepsy. There are lights used in the show and they do flash. Again, we cannot guarantee it is appropriate for anyone with epilepsy. So, please use your best judgement when booking with us.

  • YOUR WEBSITE SAYS A SHOW IS SOLD OUT, IS IT REALLY?

    We sell the full capacity of the venues. So if a show is marked as “Sold Out” then it is unlikely to have more tickets added. If we do somehow add tickets, we’ll announce it on my newsletter: Ticket Newsletter